By now, most of us are already familiar with PickMe, the Lankan taxi hailing app. The name is almost synonymous with ‘taxi’ in these parts. Starting off back in 2015 as a simple app, they’ve certainly grown much more than just a hot startup. As a company like PickMe expand, its always important to find innovative ways to keep growing and keep getting better. Areas such as process improvement is something that would be looked into. This is where Lean Six Sigma comes in.
Recently, PickMe underwent a Lean Six Sigma training program under the Six Sigma Management Institute Asia (SSMI Asia). So what’s so special about about this training program? How does Lean Six Sigma help a company like PickMe? Here’s what you need to know.
Lean Six Sigma
In case you didn’t know already, Six Sigma is a structured problem solving methodology co-created by Bill Smith and late Prof. Mikel J. Harry in Motorola, back in 1986. Lean, is simply where the focus is on reducing waste and reducing variation. Lean Six Sigma is a combination of both of these concepts.
There are 6 levels under Lean Six Sigma. These 6 levels follow a belt based system. Starting off with the White Belt, you can go on until Black Belt, Master Black Belt and Executive Master Black Belt. Speaking of Black Belts, we recently did quite an interesting story about a 60 year old student who managed to complete his Lean Six Sigma Black Belt certification ahead of his peers.
Lean Six Sigma + PickMe = ?
Getting back to PickMe, the company recently completed Lean Six Sigma “strategic task force” training program with SSMI Asia. The program involved a 3 day session where the teams were given a theoretical as well as a practical ovrview with regards to reducing wastage and optimizing processes. Speaking to us on the final day of the program, Salinda Fernando from the Customer Services team mentioned how the program helped them in the whole process improvement concept within the company. He further stated how they were able to gain a better understanding on different aspects such as process mapping and different tools that could be used to develop the processes.
Fathhi Mohammed, COO of PickMe, mentioned how the company is looking to implement Lean Six Sigma in the organization. He went on to state that one of PickMe’s targets for the current financial year is to optimize operational processes within the company. He believes Lean Six Sigma is the way to go about it.
So what’s next?
This was basically an introductory program to the staff at PickMe, on Lean Six Sigma. Dumidu Ranaweera, Executive Director at SSMI Asia, highlighted on the importance of continuing and improving with the momentum gained via the training. It would indeed be interesting to see how things pan out for PickMe in the coming future.